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C-C4H51-2405 Pass4sure Pass Guide & Valid C-C4H51-2405 Test Guide

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SAP C-C4H51-2405 Exam Syllabus Topics:

Topic
Details

Topic 1

Basic Setup Settings: This section is targeted at implementation consultants and project managers responsible for the initial setup of SAP Cloud for Customer implementations. It includes understanding standard implementation methodologies, fine-tuning timelines, adjusting predefined settings, and tailoring solutions to meet specific customer needs.

Topic 2

Communication Channel and Knowledge Base: This section evaluates the abilities of service management professionals, such as SAP Service Cloud Consultants, and focuses on the various communication channels used for handling service tickets.

Topic 3

Managing Clean Core: This section is aimed at ERP administrators and SAP consultants who focus on maintaining a clean core ERP system. It covers evaluating and applying clean core principles to enhance business process agility, minimize adaptation efforts, and speed up innovation.

Topic 4

Service Objects: This section assesses the knowledge of service management professionals, like SAP Service Cloud Consultants, in understanding and applying service objects within service tickets. It covers topics such as the explanation and usage of Registered Products, Installed Base, and Warranty Management in service tickets.

Topic 5

User Management: This section tests the skills of system administrators and SAP consultants who are responsible for user and role management. It involves tasks related to maintaining employees, business roles, and users, as well as configuring data restrictions.

Topic 6

Reporting:This section focuses on the abilities of reporting analysts and SAP consultants who handle SAP Cloud for Customer reports. It covers the use of Microsoft Excel in conjunction with SAP reports, identifying components of custom reports, and creating interactive dashboards.

Topic 7

Customer Support Services: This section is designed to evaluate the expertise of customer support professionals, such as SAP Customer Support Consultants, in managing Registered Products, Installed Base, and Warranty Management within service tickets. It also addresses Contracts and Case Management in the SAP Service Cloud.

Topic 8

Data Management: This section assesses the skills of data management professionals, such as SAP Data Migration Specialists. It involves using data migration templates, resolving migration issues, understanding mass data maintenance, and describing SAP pre-packaged integration scenarios.

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Free PDF SAP - C-C4H51-2405 - The Best SAP Certified Associate - Implementation Consultant - SAP Service Cloud Pass4sure Pass Guide

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SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q52-Q57):

NEW QUESTION # 52
Which options can be used to control the access rights of a user? Note: There are 2 correct answers to this question.

A. Remove the personal data from the business user
B. Create territory hierarchy levels
C. Assign restriction rules
D. Assign employee to an organizational unit

Answer: C,D

NEW QUESTION # 53
What types of mashups are available in SAP Service Cloud? Note: There are 2 correct answers to this question.

A. Internal mashups
B. HTML mashups
C. ABAP mashups
D. URL mashups

Answer: B,D

NEW QUESTION # 54
Which restriction rules can you use to control the access to an installed base? Note: There are 2 correct answers to this question.

A. Employee
B. Measurement and reading
C. Territories
D. Business role

Answer: C,D

NEW QUESTION # 55
Which object can you use in a ticket template when you create a new maintenance plan? Note: There are 2 correct answers to this question.

A. Ticket type
B. Service level
C. Organization
D. Category

Answer: A,B

NEW QUESTION # 56
Which of the following can you use to explore released APIs?

A. SAP Integration Suite
B. SAP Business Accelerator Hub
C. SAP Application Interface Framework

Answer: B

NEW QUESTION # 57
......

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